FAQ

How soon after I place my order will it ship?

The current processing time is 3-5 business days. I do my best to ship out your order as fast as possible. Processing times may be extended up to 2 weeks during sales.

Do you ship worldwide?

Yes, I ship worldwide. But unfortunately, some countries are unavailable to ship to due to Covid-19. As soon as these countries are available again, I’ll update you here.

These countries are the Cayman Islands, Dominica, Honduras, Nicaragua, Trinidad and Tobago, Yemen, Myanmar, Syria, Turkmenistan, French Polynesia, New Caledonia & Libya.

Some european countries have strict regulations regarding packaging etc. For now I have to exclude Austria, Sweden, Spain, Bulgaria, Greece, Poland, Luxembourg, Hungary, Romania, Slovakia & Slovenia. I will look into licenses and update when I add these countries.

How long does your shipping take and how much does your shipping cost?

For questions regarding delivery times and costs, please refer to Shipping & Returns.

Can I change my mailing address?

Please double check your mailing address is correct. If you order is still open, contact me ASAP with your order number and correct mailing address. Once your order has been shipped, I am unable to change any of the information you have inputted.

Can I edit my order?

Once an order has been placed it can not be edited. Please ensure all information is correct before placing your order. If you have any issues at all with your order, please contact me.

Something wrong with your order?

Oh no! I want you to be happy with your purchase of my stickers or prints! If in anyway you are unhappy with your order please contact me. I would love to fix the problem so you as a customer are pleased with your experience with Peaches And Pines Studio. Please contact me with your order number, full name, description of the issue, and photo proof and we’ll work something out. Please note due to the nature of foil application, there may be black specks in the foiling.

My order hasn't arrived, what shall I do?

PLEASE NOTE: With some countries facing postal delays due to Covid-19 shipping times might vary.

For estimated delivery times, please refer to Shipping & Returns. These are estimated times, so please allow up to 60 days for international orders to arrive. If you haven’t received anything after the time specified please do not hesitate to contact me.

Packaging Info

In an effort to reduce waste I do not enclose invoices as standard. If you would like one sent with your order please contact me with this request before dispatch. If you contact me with an invoice request after dispatch I will happily send one by email.

Why isn't my Instant Download purchase available?

Downloads are available right after checkout. I'll also send you an email with a download link attached.

I didn't get an email or link to the files. Where can I access my order?

Please check your spam and unknown folders first! If you still can't find your email, please contact me. I'm more than happy to help and send you the digital files again!

Do you offer customs?

Thank you for your interest! I am not taking custom requests at this time.

Please note:

  • All content in this shop is private unless specifically expressed otherwise. Commercial use is strictly prohibited without written and licensed consent. Peaches And Pines Studio retains the rights to all created works on this site, the rights to obtain commercial benefit from all created works, and the rights to control how those works are used.
  • Purchased digital content does not give the recipient rights to distribute or sell. To have a copy is not to have the copyright. All works are for personal use only unless specifically categorized. Purchased digital copies of Peaches And Pines Studio may be printed and reproduced for personal use and gifting but may not be sold or used in any way commercially.
  • Personal Use Only! Commercial reproduction, resale or distribution – including distribution as part of a digital kit – is strictly prohibited.
  • Colors may vary slightly depending on how your monitor is calibrated
  • Regarding Chalk Prints:
    • Frame is not included
    • Actual print is without watermarks
    • This is not an actual chalkboard!
  • Important: My stickers are not waterproof