Shipping & Returns

COVID - 19 SHIPPING UPDATE :

With some countries facing postal delays due to Covid-19 shipping times might vary. Please know that I try to dispatch all orders as soon as possible, but I am not responsible for postal delays. Thank you for your understanding and support!

How soon after I place my order will it ship?

The current processing time is 3-5 business days. I do my best to ship out your order as fast as possible. Processing times may be extended up to 2 weeks during sales.

Do you ship worldwide?

Yes, I ship worldwide. But unfortunately some countries are unavailable to ship to due to Covid-19. As soon as these countries are available again, I’ll update you here.

These countries are: Cayman Islands, Dominica, Honduras, Nicaragua, Trinidad and Tobago, Yemen, Myanmar, Syria, Turkmenistan, French Polynesia, New Caledonia & Libya.

How long does your shipping take?

PLEASE NOTE: With some countries facing postal delays due to Covid-19 shipping times might vary.

Approximate delivery times are as following:

  • United States: 11-15 business days
  • Canada: 25-30 business days
  • Europe: 2-4 business days
  • UK: 3-5 business days
  • Africa: 8-12 business days
  • Asia: 6-10 business days
  • Australia, New Zealand: 10-14 business days
  • South America: 10-18 business days
  • Russia: 3-5 business days

Please note that these are estimated times. Please allow up to 60 days for international orders to arrive. If you haven’t received anything after the time specified please do not hesitate to contact me.

How much does your shipping cost?

All orders are shipped from Karlsruhe, Germany in rigid cardboard mailers. There are two delivery options.

The first option is standard shipping. This option is the cheaper option but does not include tracking. Once your order leaves my hands I have no way of tracking it. The second option is tracked shipping. This option is a bit more expensive but has tracking. This means you can check on your order every step of the way until it arrives at your door!

Approximate shipping costs are as following:

  • United States: Note: only tracked shipping is available at the moment!
    • Planner Stickers – tracked shipping: 6,50 €
    • 11×14 in / 28×35 cm Prints – tracked shipping: 8,00 €
  • Germany:
    • Planner Stickers – standard shipping: 1,55 €, tracked shipping: 5,00 €
    • 11×14 in / 28×35 cm Prints – standard shipping: 4,00 €, tracked shipping: 5,00 €
  • Europe, Canada, UK, Africa, Asia, Australia, New Zealand, South America, Russia:
    • Planner Stickers – standard shipping: 3,90 €, tracked shipping: 4,50 €
    • 11×14 in / 28×35 cm Prints – standard shipping: 6,70 €, tracked shipping: 7,40 €

I offer FREE SHIPPING for all orders over 35 €!

Will I get a customs charge?

All international orders, including the UK may now face a customs charge. Please be aware that any taxes or customs charges upon arrival are the buyers responsibility. Please be aware that I am not responsible for delays due to customs.

What about Cancellations, returns and exchanges?

I want you to be happy with your purchase of my stickers or prints! If in anyway you are unhappy with your order please contact me! I would love to fix the problem so you as a customer are pleased with your experience with Peaches And Pines Studio.

Digital products such as Printables can not be returned or exchanged – please refer to my Terms & Conditions. For all other products you can use your Right to Cancel within 14 days without giving any reason.

Can I edit my order?

Once an order has been placed it can not be edited. Please ensure all information is correct before placing your order. If you have any issues at all with your order, please contact me.

Can I change my mailing address?

Please double check your mailing address is correct. If you order is still open, contact me ASAP with your order number and correct mailing address. Once your order has been shipped, I am unable to change any of the information you have inputted.

Payment Policy

I accept all major credit cards, as well as PayPal. Cancellation requests must be made within 24 hours of placing your order.